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| In millions, except per share items | Dec-31-18 | Dec-31-17 | Dec-31-16 | Dec-31-15 | Dec-31-14 | Dec-31-13 | Dec-31-12 | Dec-31-11 |
| | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K/A |
| Total revenues [+] | 20,997.0 | 19,635.0 | 18,749.0 | 9,231.0 | 10,986.0 | 11,420.0 | 13,107.0 | 13,154.0 |
| Products | | | | 6,600.0 | 6,839.0 | 7,129.0 | 7,586.0 | 7,549.0 |
| Services | | | | 2,631.0 | 4,147.0 | 4,291.0 | 5,521.0 | 5,605.0 |
| Revenue growth | 6.9% | 4.7% | 103.1% | -16.0% | -3.8% | -12.9% | -0.4% | -1.8% |
| Cost of goods sold [+] | -9,138.0 | -8,542.0 | -8,252.0 | 8,369.0 | 9,974.0 | 10,303.0 | 11,799.0 | 11,713.0 |
| Cost of product sales | | | | 6,036.0 | 6,161.0 | 6,366.0 | 6,782.0 | 6,666.0 |
| Cost of services | | | | 2,333.0 | 3,813.0 | 3,937.0 | 5,017.0 | 5,047.0 |
| Gross profit | 30,135.0 | 28,177.0 | 27,001.0 | 862.0 | 1,012.0 | 1,117.0 | 1,308.0 | 1,441.0 |
| Gross margin | 143.5% | 143.5% | 144.0% | 9.3% | 9.2% | 9.8% | 10.0% | 11.0% |
| Selling, general and administrative [+] | 1,601.0 | 1,520.0 | 1,287.0 | 313.0 | 360.0 | | | 43.0 |
| General and administrative | 1,601.0 | 1,520.0 | 1,287.0 | | | 0.0 | 0.0 | |
| Research and development | | | | | | | | |
| Other operating expenses | 27,372.0 | 25,626.0 | 24,756.0 | -313.0 | -360.0 | | | -43.0 |
| EBITDA [+] | 1,403.0 | 1,256.0 | 1,156.0 | 1,065.0 | 1,226.0 | 1,319.0 | 1,536.0 | 1,671.0 |
| EBITDA growth | 11.7% | 8.7% | 8.5% | -13.1% | -7.1% | -14.1% | -8.1% | -2.7% |
| EBITDA margin | 6.7% | 6.4% | 6.2% | 11.5% | 11.2% | 11.5% | 11.7% | 12.7% |
| Depreciation | 192.0 | 182.0 | 165.0 | 171.0 | 175.0 | 159.0 | 170.0 | 167.0 |
| EBITA | 1,211.0 | 1,074.0 | 991.0 | 894.0 | 1,051.0 | 1,160.0 | 1,366.0 | 1,504.0 |
| EBITA margin | 5.8% | 5.5% | 5.3% | 9.7% | 9.6% | 10.2% | 10.4% | 11.4% |
| Amortization of intangibles | 49.0 | 43.0 | 33.0 | 32.0 | 39.0 | 43.0 | 58.0 | 63.0 |
| EBIT [+] | 1,162.0 | 1,031.0 | 958.0 | 862.0 | 1,012.0 | 1,117.0 | 1,308.0 | 1,441.0 |
| EBIT growth | 12.7% | 7.6% | 11.1% | -14.8% | -9.4% | -14.6% | -9.2% | -4.3% |
| EBIT margin | 5.5% | 5.3% | 5.1% | 9.3% | 9.2% | 9.8% | 10.0% | 11.0% |
| Non-recurring items [+] | 42.0 | | | 77.0 | | | | 43.0 |
| Asset impairment | | | | 46.0 | | | | 43.0 |
| Loss (gain) on sale of business | 42.0 | | | 31.0 | | | | |
| Interest expense | 164.0 | 169.0 | 164.0 | 182.0 | 158.0 | 157.0 | 184.0 | 204.0 |
| Interest expense | 164.0 | 169.0 | 164.0 | 182.0 | 158.0 | 157.0 | 184.0 | 204.0 |
| Other income (expense), net [+] | -32.0 | 9.0 | 10.0 | 36.0 | 18.0 | 20.0 | -2.0 | -32.0 |
| Gain (loss) on debt retirement | -69.0 | | -7.0 | -1.0 | | | -13.0 | -35.0 |
| Other non-operating gains/losses | | | | 17.0 | 18.0 | 20.0 | 11.0 | 3.0 |
| Pre-tax income | 924.0 | 871.0 | 804.0 | 639.0 | 872.0 | 980.0 | 1,122.0 | 1,162.0 |
| Income taxes | 103.0 | 102.0 | 171.0 | 132.0 | 227.0 | 264.0 | 360.0 | 296.0 |
| Tax rate | 11.1% | 11.7% | 21.3% | 20.7% | 26.0% | 26.9% | 32.1% | 25.5% |
| Minority interest | | | | | | | 10.0 | 12.0 |
| Earnings from continuing ops | 821.0 | 1,538.0 | 633.0 | 1,014.0 | 645.0 | 716.0 | 752.0 | 852.0 |
| Earnings from discontinued ops | 205.0 | -76.0 | 91.0 | -732.0 | 32.0 | 44.0 | 32.0 | 104.0 |
| Net income | 1,026.0 | 1,462.0 | 724.0 | 282.0 | 677.0 | 760.0 | 784.0 | 956.0 |
| Net margin | 4.9% | 7.4% | 3.9% | 3.1% | 6.2% | 6.7% | 6.0% | 7.3% |
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| Basic EPS [+] | $10.46 | $19.72 | $8.18 | $12.57 | $7.55 | $8.01 | $7.81 | $8.16 |
| Growth | -47.0% | 141.1% | -34.9% | 66.4% | -5.7% | 2.6% | -4.3% | 15.4% |
| Diluted EPS [+] | $10.31 | $19.32 | $8.03 | $12.38 | $7.35 | $7.86 | $7.70 | $8.07 |
| Growth | -46.6% | 140.5% | -35.1% | 68.5% | -6.5% | 2.0% | -4.5% | 14.9% |
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| Dividends per share [+] | $3.20 | $3.00 | $2.80 | $2.60 | $2.40 | $2.20 | $2.00 | $1.80 |
| Growth | 6.7% | 7.1% | 7.7% | 8.3% | 9.1% | 10.0% | 11.1% | 12.5% |
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| Shares outstanding (basic) [+] | 78.5 | 78.0 | 77.4 | 80.7 | 85.4 | 89.4 | 96.3 | 104.4 |
| Growth | 0.6% | 0.8% | -4.1% | -5.5% | -4.5% | -7.2% | -7.8% | -8.7% |
| Shares outstanding (diluted) [+] | 79.6 | 79.6 | 78.8 | 81.9 | 87.8 | 91.1 | 97.6 | 105.6 |
| Growth | 0.0% | 1.0% | -3.8% | -6.7% | -3.6% | -6.7% | -7.6% | -8.3% |
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| EBIT is a non-GAAP figure that excludes all non-recurring expenses: restructuring costs, asset impairments, IPR&D writeoffs, and other unusual charges. |
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